Question 1

What do I need to rent?

Accepted Answer

A valid U.S. driver's license, a major credit card in the renter's name and proof of full-coverage insurance. Drivers must be 25+, or 21–24 with a $200 underage fee.

Question 2

Is there a security deposit?

Accepted Answer

Yes — every rental requires a $1,000 damage deposit held on a credit card, released after return.

Question 3

Do you run a credit or background check?

Accepted Answer

We do a soft-pull credit check and a driving record check on all customers. A soft pull does not affect your credit score.

Question 4

Can someone else drive?

Accepted Answer

Yes. Add an additional driver during booking; they must meet the same requirements.

Question 5

Where can I pick up?

Accepted Answer

Our Denver location at 890 S Havana St (no pickup fee), Denver International Airport or Centennial Airport. Airport pickups are $149, waived for rentals of 3 days or more. All locations are open by appointment only.

Question 6

Do you deliver?

Accepted Answer

Yes. Delivery is priced by driving distance from our Denver location: up to 5 mi $99, 5–10 mi $149, 10–30 mi $299, 30–50 mi $499. Delivery is free for rentals of 7+ days. Over 50 miles, call us for a quote.

Question 7

Can you meet my private flight?

Accepted Answer

Yes — we stage cars planeside or at the FBO at Centennial and Denver International. Share your tail number and arrival time when booking.

Question 8

How do I pay?

Accepted Answer

You can pay online at checkout to confirm right away, or choose to pay at pickup — those requests are confirmed by our team.

Question 9

Can I change or cancel my reservation?

Accepted Answer

Yes. Sign in and open My trips to change dates or cancel an upcoming trip, or contact our concierge.

Question 10

Are there mileage limits?

Accepted Answer

Each rental includes a daily mileage allowance shown on the car's page. Additional miles can be added at booking.

Question 11

Do you offer economy cars?

Accepted Answer

Yes. Alongside our luxury fleet we carry refined everyday cars for practical trips and corporate travel.

Frequently asked questions

Ready when you land